Privacy Policy

Last Updated: November 2025

This Privacy Policy explains how we collect, store, and use your information when you visit or interact with our Canon printer assistance website. We are a third-party independent service provider and are not associated, endorsed, or affiliated with Canon Inc. Our goal is to provide general support, guidance, and troubleshooting help for Canon printer users.

1. Information We Collect

We may collect personal and technical information when you use our website, including:

Name, email address, and phone number
Your Canon printer model and related details
IP address, browser details, and device information
Support messages and troubleshooting queries
Cookies, analytical data, and user interaction logs

2. How We Use Your Information

To provide third-party printer support and troubleshooting help
To improve website functionality, content, and performance
To respond to your support requests efficiently
To ensure website security and prevent fraudulent use
To send service-related updates if required

3. Cookies & Tracking Technology

Our website uses cookies to personalize your experience, store preferences, and analyze traffic. You may disable cookies in your browser settings, but some features may not function properly.

4. Sharing of Information

We do not sell your personal information. Data may be shared only with:

Trusted service partners assisting our technical operations
Hosting providers, analytics tools, and security platforms
Government authorities if required under law

We do not share your personal details with Canon Inc. unless legally required or expressly requested by the user.

5. Data Protection & Security

We implement strong security measures including encryption, firewalls, and monitoring to protect your information. However, no data transmission over the internet can be guaranteed to be 100% secure.

6. Your Rights

Request access to the information we hold about you
Request corrections or update inaccurate details
Request deletion of your personal data
Withdraw your consent for data use

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the accuracy, privacy policies, or practices of any external websites. Please review their policies before sharing personal information.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe a child has submitted information to us, please contact us to remove it immediately.

9. Updates to This Policy

We may update this Privacy Policy periodically. When we make changes, the updated version will be posted here with the new “Last Updated” date.

10. Contact Us

If you have any privacy-related questions or requests, feel free to contact us:

Email: canonsupport@gmail.com
Phone: +1-877-419-4506