Privacy Policy

Last Updated: November 2025

This Privacy Policy explains how we collect and use information when you access or use our Epson printer assistance website. We are a third-party independent service provider and are not affiliated with Epson or Seiko Epson Corporation. Our purpose is to provide general guidance, troubleshooting, and support for Epson printer users.

1. Information We Collect

We may collect certain personal and technical details when you interact with our website, including:

Name, email address, and phone number
Your Epson printer model and related technical information
IP address, browser type, device information, and usage activity
Support messages and error details provided during troubleshooting
Cookies, analytical data, and website performance statistics

2. How We Use Your Information

To provide third-party Epson printer support and troubleshooting assistance
To enhance website performance and user experience
To respond to your queries and provide faster support
To improve security and prevent unauthorized activity
To send important service-related notifications

3. Cookies & Tracking

We use cookies and tracking tools to improve website functionality, analyze traffic, and deliver a smooth experience. You can disable cookies from your browser settings, but some features may not work properly.

4. Sharing of Information

We do not sell your personal information. Information may only be shared with:

Trusted third-party service providers who help operate our website
Analytics and security tools for performance and protection
Legal authorities if required under applicable laws

We do not share your data with Epson or Seiko Epson Corporation unless necessary for authorized support.

5. Data Security

We implement reasonable security measures such as encrypted connections, secure servers, and monitoring tools to protect your information. While we strive for full security, no online transmission is completely risk-free.

6. Your Rights

Request a copy of the data we store about you
Request corrections or changes to your information
Request deletion of your personal information
Withdraw consent for data usage where applicable

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content, privacy policies, or security of these external websites. Please review their privacy policies before sharing any information.

8. Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe a child has shared information with us, please contact us so we can remove it immediately.

9. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page along with the updated date.

10. Contact Us

If you have any questions or concerns regarding this policy, you can contact us:

Email: epsonsupport@gmail.com
Phone: +1-877-419-4506