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Privacy Policy

Last Updated: November 2025

This Privacy Policy explains how we collect and use your information when you use our printer assistance website. We are a third-party independent service provider and not an official representative of HP Inc. Our purpose is to offer general support, guidance, and troubleshooting assistance for HP printer users.

1. Information We Collect

We may collect the following information when you interact with our site:

  • Name, email, and phone number
  • Your HP printer model and technical details
  • IP address, browser information, and usage data
  • Support messages and troubleshooting information
  • Cookies and analytical data

2. How We Use Your Information

  • To provide third-party printer support and troubleshooting services
  • To improve website performance and user experience
  • To respond to your support queries quickly
  • To enhance security and prevent misuse
  • To communicate service-related updates

3. Cookies & Tracking

We use cookies to improve user experience, store preferences, and analyze traffic. You may disable cookies, but certain features may not function correctly.

4. Sharing of Information

We do not sell your personal information. Data may be shared only with:

  • Trusted third-party service partners
  • Website hosting, analytics, and security tools
  • Law enforcement if legally required

We do not share your information with HP Inc. unless required for authorized support.

5. Data Security

We use encryption, secure servers, and monitoring tools to protect your data. However, no online system is entirely secure. We continuously improve our protections.

6. Your Rights

  • Request access to your data
  • Request corrections or updates
  • Request deletion of your stored information
  • Limit or withdraw consent for data usage

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies before sharing personal data.

8. Children's Privacy

We do not knowingly collect information from children under 13. If you believe a child has provided information, contact us for immediate removal.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date.

10. Contact Us

For privacy-related questions, contact us:

Email: hpsupport@gmail.com
Phone: +1-877-419-4506